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Terms of Service

Last updated: June 14, 2026

These Terms of Service (“Terms”) are a binding agreement between you and KnocKnock (“KnocKnock,” “we,” “us,” or “our”), a product operated by Davis Roofing Solutions, and govern your access to and use of the KnocKnock website, web dashboard, mobile application, and related services (the “Services”). By creating an account, clicking to accept, or using the Services, you agree to these Terms. If you are entering into these Terms on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” and “Customer” refer to that organization.

If you do not agree to these Terms, do not use the Services.

1. The Services

KnocKnock is a multi-tenant platform that helps door-to-door sales and canvassing teams manage territories, log door knocks, track rep location, run leaderboards and reports, configure custom pins and KPIs, send team and milestone notifications, and create and electronically sign documents. We may add, change, or remove features over time.

2. Accounts, workspaces, and users

  • You must provide accurate registration information and keep it current. You are responsible for all activity under your account and for keeping credentials secure.
  • A Customer’s account (“workspace”) may include multiple users with different roles and permissions (such as owner, admin, manager, and rep). The Customer is responsible for the conduct of all of its users and for configuring roles and permissions appropriately.
  • You must promptly notify us of any unauthorized use of your account.

3. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. The Services are intended for business use, not for personal, family, or household purposes.

4. Subscriptions, trials, billing, and taxes

  • Free trial. New workspaces may start a 7-day free trial. A valid payment method is required to begin the trial. If you do not cancel before the end of the trial, your paid subscription begins automatically on the 7th day and recurs monthly from your signup date.
  • Pricing. Subscriptions are billed per active user (“seat”) at the then-current rates, including any volume discounts shown at checkout. Adding seats increases your charges; we may adjust your subscription quantity as your team changes.
  • Auto-renewal. Subscriptions renew automatically each billing period until cancelled. You can cancel at any time; cancellation takes effect at the end of the current billing period.
  • Payments. Payments are processed by our third-party payment processor. You authorize us and the processor to charge your payment method for all fees.
  • Refunds. Except where required by law, fees are non-refundable, and partial periods are not prorated upon cancellation.
  • Taxes. Fees are exclusive of taxes; you are responsible for applicable taxes other than taxes on our income.
  • Price changes. We may change prices on prospective notice; changes apply to your next billing period.
  • Non-payment. We may suspend or terminate the Services if fees are past due.

5. Customer Data and ownership

  • Your data is yours. As between you and us, you own the data your workspace submits or generates through the Services (“Customer Data”), including leads, knock logs, location data, territories, documents, and signatures.
  • License to us. You grant us a worldwide, non-exclusive license to host, copy, process, transmit, and display Customer Data solely to provide, secure, and improve the Services and as otherwise permitted in these Terms and our Privacy Policy.
  • Our role. For Customer Data, we generally act as your service provider/processor and process it on your instructions, as described in our Privacy Policy. We may use aggregated and de-identified data that does not identify you or any individual to operate and improve the Services.

6. Your legal-compliance responsibilities (important)

KnocKnock provides tools; you are solely responsible for using them lawfully. Without limiting your other obligations, you represent and agree that:

  • You will comply with all laws applicable to door-to-door solicitation and canvassing, including local permits, licensing, posted “no soliciting”/Do-Not-Knock restrictions, and hours-of-operation rules.
  • You are responsible for collecting, using, and storing information about prospects, homeowners, and properties lawfully, including providing any required notices and obtaining any required consents, and for honoring requests from those individuals.
  • You will inform your personnel about, and obtain any consent required for, the collection of precise and background location data from their devices, consistent with applicable privacy and employment laws.
  • Any calls, text messages, or emails you send through or in connection with the Services will comply with applicable laws, including the TCPA, CAN-SPAM, and similar rules, and you will obtain all required consents.
  • You are responsible for the validity and enforceability of any contracts or electronic signatures you create with the Services, including providing required disclosures and obtaining consent to do business electronically.
  • You will obtain and maintain all rights and consents necessary for us to process Customer Data on your behalf.

7. Acceptable use

You will not, and will not allow anyone to: (a) use the Services unlawfully or for harassment, stalking, or to violate others’ privacy; (b) upload malware or attempt to gain unauthorized access to the Services or other workspaces’ data; (c) reverse engineer, copy, resell, or create a competing service from the Services except as permitted by law; (d) interfere with or overload the Services; (e) misrepresent your identity or affiliation; or (f) use the Services to violate any third party’s rights.

8. Third-party services

The Services integrate with third-party products (for example, payment processing, maps and geocoding, push notifications, email delivery, property-data providers, and CRMs). Your use of those products is governed by their terms and policies, and we are not responsible for them. Connecting a third-party service authorizes the associated data flows.

9. Intellectual property

We and our licensors own the Services, including all software, designs, trademarks, and content (excluding Customer Data). We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services during your subscription, subject to these Terms. If you give us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without restriction.

10. Confidentiality

Each party may access the other’s non-public information. The receiving party will protect it with reasonable care and use it only to perform under these Terms, except for information that is public, independently developed, or required to be disclosed by law.

11. Privacy

Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms.

12. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT LOCATION, MAPPING, GEOCODING, OR PROPERTY DATA WILL BE ACCURATE. YOU ARE RESPONSIBLE FOR YOUR USE OF, AND DECISIONS MADE WITH, THE SERVICES.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14. Indemnification

You will defend, indemnify, and hold harmless KnocKnock and its affiliates, officers, and employees from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your Customer Data; (b) your or your users’ use of the Services; (c) your door-to-door, contact, marketing, location-tracking, or data-collection practices; or (d) your violation of these Terms or applicable law.

15. Term, suspension, and termination

  • These Terms apply while you use the Services or maintain an account.
  • You may cancel at any time; we may suspend or terminate the Services for non-payment, violation of these Terms, legal risk, or to protect the Services or others.
  • Upon termination, your right to use the Services ends. You may request export of your Customer Data within a reasonable period after termination, after which we may delete or de-identify it as described in our Privacy Policy, subject to legal retention requirements.

16. Changes to the Services and Terms

We may modify the Services and these Terms. If we make material changes to the Terms, we will provide notice (for example, by posting the updated Terms with a new date or by email). Your continued use after changes take effect constitutes acceptance.

17. Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. Before filing a claim, the parties will attempt in good faith to resolve any dispute informally by contacting each other. Any dispute not resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in Texas, and you consent to personal jurisdiction there. Each party waives any right to a jury trial and to participate in a class or representative action to the extent permitted by law.

18. Miscellaneous

These Terms (with the Privacy Policy and any order or plan you accept) are the entire agreement between you and us regarding the Services. If any provision is unenforceable, the rest remains in effect. We may assign these Terms in connection with a merger, acquisition, or sale of assets; you may not assign them without our consent. Our failure to enforce a provision is not a waiver. Neither party is liable for delays caused by events beyond its reasonable control. Notices to you may be sent to your account email; notices to us should be sent to the contact below. Provisions that by their nature should survive termination will survive.

19. Contact

KnocKnock — a product of Davis Roofing Solutions
Email: support@knocknockpro.com